Tow Companies In Des Moines Iowa – A year after Des Moines Tow and Lock lost its contract with Polk County amid allegations of animal abuse, the controversy has sparked a major debate over towing laws and motorists’ rights.
Gross Auto Service, Inc. (commonly known as Grow Tow) has been a towing and handling company for over 20 years. According to its discontinued website, “Crow Tow is dedicated to providing quality, affordable service to the public and local and state police agencies.”
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In an email, “We first operated a service station that serviced cars in the city and county, and it grew from there.”
Over the years, Crowe Doe has been accused of improper or illegal towing, taking vehicles for cash, searching or tampering with vehicles, insulting and threatening employees, and refusing to identify vehicles being towed.
Drivers usually express their problems online by posting comments about their experiences. As of October 20, it has 2.3 out of five stars based on 908 Google reviews, 1.3 out of five stars based on 70 votes on Facebook, and 1 out of five stars based on 85 Yelp reviews. While every review is valid and should be taken with a grain of salt, it’s hard to ignore misconceptions and trends.
“No one likes to have their car towed,” said Crow. .
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Polk County’s towing contract expires June 30, 2021, and Crow Tow lost the bid after the Board of Supervisors voted unanimously 5-0 to award the bid to Des Moines-based G&S Towing Service.
“The question we had at the time was whether we were going to supply the Polk County market,” Hockensmith said.
. “What I shared at that meeting, and publicly, is that we need very low bidders who are responsible and responsive to the law. Our office has received many calls and questions about some of the operations of Gro Doe.”
Hockensmith said he and other officials considered several factors before making the decision, including complaints from the public. At the same time, Iowa resident Heather Gulbranson posted a petition on Change.org asking the city to end its contract with Crow Tow. Currently, the petition has more than 7,500 signatures.
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“To me, it’s not a coincidence that so many people say the same thing over and over again about their hunting activities,” Hockensmith said. “Sir. I don’t think they have any training in crowing, but most people I’ve talked to aren’t good at it.”
Crowe said the business was “not financially harmed,” but Crowe criticized the board for canceling the contract after Hawkensmith was fired in 2020 because of the director’s activity with Dow. He stayed to help put two packages that had been delivered to his garage while he was on vacation at the time. He stopped at Zumardi and said that within 30 seconds, a tow truck was already pulling the car away, the driver’s door was open and the engine was running.
Crow and Hawkensmith’s accounts differ, but Hawkensmith was not the only one at the table when the decision was made.
“We have the authority under Iowa law to determine who owns the evidence,” Hockensmith said. “We decided they weren’t. Had I had the same information in front of me when making the decision, I would have made the same decision again.”
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Although Gro Doe lost its contract with Polk County, the company still has a contract with the city of Des Moines. In 2014, he was given his first crush. The city’s current contract with Crow Tow, which began in 2020, expires on February 28, 2023. Then the city and Crow Tow will have an option to extend the contract. Annual or resubmission.
“We have a strong working relationship and look forward to continuing that into the future,” Crowe said.
Capt. Daniel Blom of the Des Moines Police Department answered the public’s questions about Crow Doe
The email said, “Each claim is monitored and evaluated against the required contract. Crow towing made 4,247 arrests against the Des Moines Police Department last year resulting in no charges being filed in 2021. The inquiries received are the result of a crow-pulling business. ‘
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As Blom added: “We cannot renew the contract with Crow Towing or put the contract on the market at this time.”
Trucking companies provide important services such as clearing roads in the event of a car accident or moving a vehicle when it breaks down for repairs. These and other lucrative services can be misused for profit.
According to industry research firm IBISWorld, transportation is an $11.3 billion industry in the U.S., and the business is expected to grow. As new vehicle safety standards help reduce the number of accidents, the industry increasingly relies on non-compliant vehicles.
A 2021 survey by the Property & Casualty Insurance Association of America found that among the top concerns consumers and insurers have about towing companies is the practice of using ‘fraudulent billing’ to pad towing bills, even for ‘everyday storage climates’. This “makes it difficult to recover or trace a vehicle for personal injury or commercial cargo.”
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In May 2021, the US Education Fund’s Public Interest Research Foundation (PIRG) released a report titled “Getting Out of the Predator Trap.” In a detailed analysis of state traffic laws and their enforcement, US PIRG found that “a surprising number of states do not protect specific issues, such as the consumer’s right to a damaged vehicle or refund.” Additionally, “many countries lack adequate safeguards, or laws on the books are unclear or excessive and inaccessible to ordinary consumers.”
PIRG USA has compiled a list of 14 driver-safety initiatives. Based on their “reasonable” proposals, Iowa is tied with Alabama, Alaska, Mississippi, New Hampshire, South Dakota and Vermont.
Iowa law requires towing companies to take a picture, accept credit card payments, set a pickup time, release the vehicle at no charge, or total the vehicle before it can be towed. Remove them from the property, pay drivers for damaged vehicles during towing, or allow access to your personal belongings (including emergency items such as wallets, keys, and medical supplies).
PIRG’s U.S. Theresa Murray, director of the Office of Consumer Research, wrote the second volume of the report, “Exiting the Animal Gap,” published April 27.
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“We were surprised at how bad the protections are in many states,” Murray said. “Iowa has some of the worst protections in the country. High towing rates, minimum reservation rates, requiring towing companies to publish their rates, we couldn’t find a solution.”
The only protection in Iowa is that towing companies must notify the owners or drivers of their vehicles about the tow and return it to the driver if it is found to be illegal.
The US PIRG report found no law in Iowa requiring clear parking signs or prohibiting towing companies from patrolling (or “crossing”) certain areas for vehicles they believe are illegally parked.
“What we’ve experienced in many states is horror story after horror story where you have tow trucks that have contracts with property owners and they’re allowed to check the parking lot at any time, day or night, and they want to tow. “When you have that contract, the crane You encourage companies that pull to do. It’s money. When you encourage attraction for improper reasons, it is a trap. ‘
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I parked my car for 5 minutes and put my car on the bed by crow toe. The driver did not answer my questions, told me to pay the drop off fee and drove off without paying. My phone was in my car with other valuables. — Espy (@espy2fly) Oct
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