Division Of Family Services St Louis Mo – The Family Support Division (FSD) must re-evaluate the eligibility of MO HealthNet (Missouri Medicaid) participants annually beginning April 1, 2023. This is called annual renewal. Your annual renewal will be in your birthday month or the month your coverage begins. You can check when your annual renewal is due by logging into the FSD Benefit Portal.
When your annual renewal is due, FSD will send you a letter in the mail. The annual renewal schedule will help you know when to expect this information. If FSD has enough information to check your eligibility, your letter will say that your coverage has been reinstated and nothing more needs to be done. If FSD needs more information, you will receive a form to return.
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If your address has changed within the last 3 years, you must update your contact information to ensure you receive this important information. You can do this at any time by reporting a change online, visiting your local FSD Resource Center, or calling 855-373-4636.
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We recommend that you create an account on the FSD benefits portal to receive important updates regarding your annual renewal. Once you create an account and log in, you can find out when your annual renewal is due. When your annual renewal is due, you can also complete and submit the annual renewal form online. (Note: You will only see the form when your annual renewal is due and FSD needs more information about you.)
To create an account, simply visit the FSD Benefits Portal and follow the prompts. If you have any questions, this step-by-step video tutorial might be helpful.
If FSD needs more information to determine if you are still eligible for health coverage through MO HealthNet, you will receive a form in the mail and upload it to your FSD benefits portal. You must complete, sign, and return this form by the deadline specified in your letter to avoid losing your health coverage. Here are all the ways you can submit your annual renewal:
You can subscribe to email alerts, keep checking this website or follow us on Facebook, Instagram or Twitter when available.
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More than 1.4 million Missourians have health coverage through MO HealthNet and will be affected by this change. We are asking partners, advocates, vendors and friends to help spread the word to inform Missourians. You can help: If you suspect child abuse or neglect, call our toll-free hotline at 1-800-392-3738. Our team is available to help 24 hours a day, 7 days a week. If you are hearing or speech impaired, call Relay Missouri at 1-800-735-2466 (voice) or 1-800-735-2966 (text).
If you are required by law to report child abuse and neglect, you can file a report online. We encourage mandated reporters to report online when possible to keep the hotline open to the public.
Anyone can report suspected child abuse, neglect or exploitation to the Missouri Child Abuse and Neglect Hotline. Some people are mandated reporters, meaning they are required by profession to report any concerns.
You can remain anonymous when reporting, but we recommend that you consider your identity. Contacting you later will help the Children’s Department staff complete a more thorough investigation. They may ask you for more information during the investigation process.
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You will also be asked to describe your concerns and any other useful information you can provide.
Error by over reporting. If you’re thinking, “Maybe I should call…” – do it! All calls to the hotline are not binding on abuse/neglect. However, the children’s department often offers services and support that help families stop abuse or a family in crisis. Midwest Newsroom is a partnership between NPR and member stations that provides investigative journalism and in-depth reporting with a focus on Iowa. Kansas, Missouri and Nebraska.
There are more than 10,000 reports of child abuse and neglect in Missouri. Louis and St. Louis counties. With more than 6,000 of them, Lewis and just 16 other researchers tackled the caseload in early August.
When Anna Riley saw a news story about how the Missouri Children’s Department was critically underfunded, she wanted to be part of the solution.
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Last fall, Washington University graduates were looking for a new career path. And, at a job fair, Reilly was hired on the spot as a Children’s Division investigator responsible for investigating suspected cases of child abuse or neglect.
“I read the article and said, ‘This is something I can do. This is something I can help with,'” Riley said.
St. Louis and St. Louis counties. Lewis has a serious lack of researchers. This means that he has more cases than he has to deal with.
About four months into his tenure, Riley had a weekend shift when, instead of holding onto his current workload, he was assigned more cases.
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He came to the conclusion that his work was inconsistent. After working on his heartbreaking caseload practically all day one weekend, he reached his limit.
“I went in on Monday and went back to work,” Riley said. “And I couldn’t take it anymore. I couldn’t go any further. Because you go in the next day and you have two more cases. But I also have two other cases from the weekend that I’m still working on. There’s no way out now.”
“I couldn’t go on … I couldn’t see any way out of this anymore.” Anna Reilly, former Missouri Children’s Division investigator
In early August, just 16 investigators were doing what Riley did: investigating child abuse and neglect cases in St. Louis. Louis and St. Lewis County. According to Department of Social Services and Children’s Department officials, the office should have about 60 investigators.
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Because of this staffing shortage, there are more than 6,000 pending cases of child abuse or neglect that have been open for more than 45 days. That’s more than anywhere else in Missouri, including offices that oversee Jackson County, Springfield and much of rural Missouri.
Journalist Jason Rosenbaum talks about his investigation into thousands of child abuse and neglect cases in St. Louis. Louis was not fixed because of the staff.
Not all late cases are justified by child abuse or neglect. Still, Missouri policymakers who oversee child welfare issues say the failure to fully investigate thousands of cases puts children at risk.
“The starting point is that every case referred is a child and a child in an unsafe situation,” said Jessica Seitz, executive director of Missouri Kids First. I was ordered to keep our children safe. And the danger is that they do not fulfill that responsibility. They are not fulfilling this responsibility. These are not the only cases. These are children.”
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The leaders of the Department of Social Services and the Children’s Department are clear: what is happening in St. Louis and St. Louis is a major problem that requires decisive action. Officials at both agencies are trying to raise researchers’ salaries and provide more outside support to reduce the backlog.
“In many cases, investigators prioritize cases where they believe the harm is high. But that doesn’t mean there’s no risk in that backlog of cases,” said Robert Knodel, director of the Department of Social Services. “That is why we are committed to controlling delays and ensuring that all our investigations are completed on time.”
“The children are not safe. Someone reported that they are not safe. What about this child? I will not consider them safe until their case is over.” Anna Reilly, former Missouri Children’s Division investigator
Both lawmakers and state executive branch officials stress that eliminating the backlog won’t be easy or quick. And with other jobs available in St. Louis, it was difficult to fully staff the research team. Louis can pay better and offer more flexible hours.
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“It takes a lot of public effort to focus on this,” said state Sen. Mary Elizabeth Coleman, R-Arnold. “I think it’s easy to feel helpless when you hear about something like this. And if you feel helpless and then you walk away, if you don’t work with it, or you don’t try anything to help, so I don’t, I don’t think that’s the right solution.”
Riley added, “The kids are not safe. Someone reported that they may not be safe. What about these kids? I don’t consider them safe until their case is closed.”
Above: Missouri State Children’s Division Director Darrell Massey is interviewed in the St. Louis Public Radio studio. Louis Massey made some allegations
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