Mountain America Credit Union Mortgage Rates – Mountain America Credit Union was founded in the mid-1930s as a federally chartered credit union. It is the tenth largest credit union in the United States and the second largest in Utah, with more than $17 billion in assets. All deposits are insured by the National Credit Union Administration (NCUA).
It has more than 100 branches in Arizona, Idaho, Montana, Nevada, New Mexico and Utah and an extensive network of more than 50,000 surcharge-free ATMs throughout the Intermountain West. Most branches are open Monday to Friday from 9am to 6pm. local time. Some branches are only open from 9am to 2pm.
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Mountain America Credit Union offers several types of deposit accounts to help members manage their money, including checking accounts, savings accounts, money market accounts and certificates of deposit (CDs).
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Mountain America Credit Union has two checking account options, including a no-fee checking account and an account that earns rewards. There are also many savings accounts.
Credit unions do not have high-yield savings accounts. However, it offers tiered rates for traditional and IRA money market accounts.
Mountain America has a wide selection of CDs. With low initial deposit requirements, interest rates are comparable to some of the best CD rates available today.
Mountain America members have access to a variety of online and mobile banking services, including depositing checks, paying bills, viewing documents, receiving alerts and more. Members can view credit card reward points and redeem them for travel discounts, gift cards, and more. The MACU mobile app has a 4.7-star rating on the Apple Store and a 3.3-star rating on Google Play.
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You can contact Customer Service at 1-801-325-6228 or toll-free 1-800-748-4302. Emails can also be sent via the online form.
There are many ways to join this credit union. MACU membership is open to residents of certain Utah counties, family members of current MACU members, residents of the same household as a MACU member, and employees or volunteers of a Selective Employer Group (SEG) or affiliated union.
Because Mountain America is a nonprofit financial cooperative, it is owned and operated by its members. The president and CEO is Sterling Nielsen.
Editorial Board. This content has not been reviewed or endorsed by our affiliate partners or other third parties. Mountain America’s mission is to put the member experience first, partnering with credit unions to provide a better digital mortgage experience.
Office For Lease — 2070 E 2100 S Salt Lake City, Ut 84109
Mountain America Credit Union has a reputation for two things: a great member experience and using the latest technology to power that experience.
They are a leader among the fastest-growing credit unions in the United States by staying true to their values and putting their members first. While this is no small achievement for their lending team, they began digitizing parts of the lending process seven years ago. The last frontier revolutionized front-end applications.
“Once members saw what they were going to see, we were sold,” said Amy Moser, vice president of Mortgage Servicing for Mountain America.
“We’re here to guide our members and help them achieve their financial dreams. Whether it’s saving money or buying a home, that’s what we do in everything we do.”
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For executives and project leaders, budgeting follows values: If new technology is in the best interest of members, getting a best-in-class solution becomes a priority.
“I think there’s a big misunderstanding about technology and the mortgage industry in general. People think it’s an iceberg; for us, we’re a little closer to it,” he said. “That’s why we started moving to a paperless process seven years ago,” Moser explains. We knew it was inevitable and we wanted to get started. We’re always working to improve the member experience in subtle but important ways, and organizations that think like us are particularly key to our transformation.
“Technology helps us compete,” explains Reanin Heddlesten, chief credit officer at Mountain America. Technology helps us do this. “
Kam Katos, director of business and systems relations, said the group is able to provide world-class services to consumers because of their support. “Plus, top-notch customer service makes people feel like a job is being done well.”
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Now that Ascent Mortgage’s platform is in place, its goal is to deliver something truly unique: interactive financial approvals defined by a unique customer experience.
“The fact that we track member satisfaction is huge. We want to be around people who care about our members as much as we do.
“The credit union’s philosophy is ‘people helping people,’” said Nanette Graviet, assistant vice president for credit programs and compliance. At Mountain America, even though employees initially had to do more operational work when implementing new technology, their team embraced it and moved on.
“Our vision is to help our members achieve their financial dreams,” Graviat said. “As a mortgage group we have a huge responsibility because for many people, owning a home is an important part of their financial dream and they can achieve it.”
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“It’s really important for us this year to talk about how to help members through what is often a huge and scary process, or scary and hard to figure out, rather than making it easier and less stressful for them,” said marketing channel manager G. Lint Thorne explains. That’s why app marketing is part of Mountain America’s mortgage strategy this year.
“We try to remove the fear and apprehension members have about financial products like mortgages. This helps remove that fear.”
Their member-centric technology investment approach has resulted in more than 30% growth in each segment over the past two years. As the third fastest-growing credit union in the United States, Mountain America is a model for other credit unions, especially those looking to adopt new digital strategies.
Qasimi agreed. “This approach to investing in technology has paid off. Looking at the minimum fee we paid… I felt like I had to pay it.
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To continue their success, the Mountain America team has ambitious goals for 2018 and beyond. To help them achieve their goals, they need to offer a seamless digital mortgage experience that can successfully tap into the market’s rapidly growing base of homebuyers and compete with other lenders.
“If our partners are not thinking ahead and already planning to implement next-generation technologies, we will fall behind,” Moser said. “We wanted a leading partner – and that’s exactly what we had.” Partnering with MACU, a full-service financial institution and industry leader with $7.5B in assets under management, their creative agency Record delivers a completely redesigned electronic banking website experience for MACU’s 700,000 members.
Built a custom product solution using Kentico 10 content management system, including hierarchical user permissions logic and approval workflows. The customized experience also provides integration with key MACU enterprise endpoints.
Search on the new MACU website is powered by predictive algorithms and allows users to learn more about membership, explore MACU services or find answers to frequently asked questions about their account.
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The information structure of the new MACU website has been revised to simplify election navigation and ensure ADA compliance throughout the website. The resulting interface is fully customizable and responsive to ensure a consistent user experience across all desktop and mobile device types.
“MACU selects Kentico and its certified implementation partner, Williams Forrest, to bring new flexibility and ease-of-use to credit union content management on MACU.com.
Kentico helps us create a fully customized web interface that seamlessly integrates with various third-party tools to improve the overall user experience. “The implementation of Kentico 10 has simplified the creative and maintenance tasks for the Mountain America team, saving time and costs, and giving us full control over content and presentation.” Fix it? Fast cash. Some people choose installment loans, where the lender always makes equal monthly payments. But both options are very expensive. Call for alternative sources of credit – borrowing from credit unions. If you are looking for such a lender, MACU is the right choice.
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