Cox Internet Las Vegas Nv – A power outage caused an internet outage in Las Vegas early Friday morning after construction equipment collided with power lines.
Cox spokeswoman Susie Black Manriquez said the power surge caused modems to automatically reset sometime Friday morning, making it difficult for many people to get back online.
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Online reports from local residents indicated a sense of unease in the valley around 8am. Two hours later, Blake-Manriquez said most of the modems were back online.
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Similar power outages were reported in Clark County and the juvenile detention center Friday morning, but NV Energy’s outage map showed only 10 people were without power as of 8 a.m. Friday.
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Cox will offer free access to its large Wi-Fi network hotspots in the Las Vegas metro area until February 12, 2024.
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Cox’s network of outdoor Wi-Fi hotspots is now open to residents who live here, as well as hundreds of thousands of visitors and visitors who will be in town for the February 11 “Big Game” and other events. .
“Keeping people connected is what Cox does every day,” said Janet Osman, Las Vegas vice president of marketing. “This is a proud moment for our community and the many people who work tirelessly to ensure we live up to our reputation as the Sports and Entertainment Capital of the World. Free Wi-Fi will allow residents and visitors to access them. Let’s come and join the party.”
To access, select the “FreeCoxWiFi” wireless network (SSID) when the Cox enabled location is detected on your Wi-Fi device. For more information about Cox Hotspots, visit www.cox.com/hotspots.
Most Cox Internet customers already have access to free Wi-Fi hotspots throughout the company’s Southern Nevada service area, as well as 4 million Cox hotspots across the country. Many Nevadans are adapting to the spread of the coronavirus (COVID-19) by practicing social distancing, stockpiling and staying at home.
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With the closure of Nevada schools, education has been forced to move online, but when it comes to digital education, children who don’t have access to the internet are being left behind.
In Clark County, the school district is working with Cox Communications to address the problem and expand Internet access to students in need. Connect2Compete is a program of the company that provides an online portal for low-income families who are eligible for government subsidies, the program was started in 2012 and has expanded significantly in recent weeks, the company now provides the communication to those in need. free service is provided for two months.
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“This is based on a national analysis of community needs across the country,” Tamar Hubelli, director of public relations for Cox Las Vegas, said about the creation of the program. “For example, many families are connected by mobile phone but do not have physical connection at home.”
Previously, to qualify for the program, families met several criteria. A family cannot have bad credit with Cox or be a Cox customer in the 90 days prior to application, except for households with at least one K-12 student and receiving government benefits.
“Due to the epidemic and knowing the needs of students, we have made some changes,” said Hubli.
Cox has now waived the bad credit requirement, allowing any low-income family with a student with no debt and an existing Cox contract to enroll. Additionally, Cox offers the first 60 days of service free, eliminating profile cuts and speed upgrades for existing customers. After the first 60 days, the service costs $9.95 per month.
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“If we have [Connect2Compete] customers, we will increase their service level from 25 Mbps to 50 Mbps,” said Hubili. “So our current customers have some advantages. They will have speed during the outbreak.
To streamline the application process for families and ensure every family in need has access to services, Cox works directly with school districts to identify families who qualify for services. School administrators provided Cox with a list of families eligible for the program, and those families were automatically approved, making it easy for families to go through the online application process.
Hubili explained that Cox will not take the names of individual students or families, but if a family at an eligible address applies, they will be automatically authorized to provide the service.
While Clark is the only school district in Nevada to partner with Cox, other districts in the county offer resources to families who need an internet connection. Washoe County recommends families contact Charter or AT&T, which offer unlimited internet for $10 a month for low-income families.
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In addition to the Connect2Compete program, Cox has made additional efforts to help families through the pandemic. While field technicians are no longer allowed to enter homes to provide support, they will visit homes to assist by phone or from a safe distance. Cox has also opened more than 3,000 public Wi-Fi hotspots in Southern Nevada to support the FCC’s commitment to “keep Americans connected.”
This article was updated at 1:00 p.m. April 7, 2020 Corrects a mistake made by Hoapili who said that restrictions have been lifted for existing Cox customers. These restrictions still apply. The Cox Communications sign on North Rancho Boulevard in Las Vegas on Monday, Aug. 29, 2022. (Sean Hemmersmeier/Las Vegas Review-Journal)
The exterior of the Cox Communications office on North Rancho Boulevard in Las Vegas on Monday, Aug. 29, 2022. (Sean Hemmersmeier/Las Vegas Review-Journal)
Janet Osman, vice president of marketing for Cox Communications, poses with sales staff at a Cox store on Monday, Aug. 29, 2022, in Las Vegas. (Cox Communications)
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Las Vegas residents now have another option when choosing a wireless carrier, which may be cheaper.
Cox Communications on Monday announced the launch of a pilot of Cox Mobile, a mobile phone service that starts at $15 and is only available in three markets, including Las Vegas.
The service is available to Cox home internet customers and gives customers the option to consolidate their phone, cable and internet bills.
While the service is only available in Las Vegas and Hampton Roads, Virginia, and Omaha, Nebraska, there are plans to expand to other markets “on a rolling basis throughout the rest of the year,” according to the company’s press release. The company serves 6.5 million customers in 18 states.
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Cox said it considers several factors when deciding where to launch mobile service, including “territorial representation, marketing,” said Susie Black-Manriquez, director of communications at Cox. . Workforce planning and development.
“We have been watching the wireless industry closely and believe now is the time to step in based on customer demand,” Black-Manriquez said in an email.
Customers can choose from two data plans – Pay As You Go and Unlimited Shows.
Pay As You Gig lets customers pay only for the data they use, at $15 per GB per month. The price for unlimited groups is $45
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