Michigan Schools And Government Credit Union Customer Service – Three out of four Americans report that they stress about their money every day. That’s 75% of the US population, unsure of their financial well-being! It’s clear that people of all ages (those just starting to save and those heading into retirement) could use a little help with their money, and there are organizations trying to do just that.
Founded in 1954, Michigan Schools and Government Credit Union (MSGCU) has covered financial education and public service since day one. They are deeply connected to the communities they serve, volunteering, donating resources, educating youth and offering free educational programs. Every decision and direction of MSGCU is guided by their “people helping people” philosophy.
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The MSGCU branch in Troy, just off I-75, was interesting. The place is well designed for the people and they provide space for the community. The presenters were friendly and very knowledgeable about fraud detection, something that MSGCU prides itself on.
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“Despite our name,” says Ann Jones, vice president of marketing and business development, “we don’t just serve schools and government. Our educational services and programs are available to everyone in the state of Michigan. destroyed.”
Throughout our journey, it was clear that MSGCU has a strong and focused mission to educate those it serves in financial literacy. Workshops and educational programs are offered for children, young adults on checking/savings accounts, credit cards, college savings and healthy savings habits. Workshops are offered for adults on buying their first home, planning for retirement and even fraud training.
“It’s great to see MSGCU not only providing great service, but also helping to educate the community about understanding financial literacy,” said Mayor Ethan Baker.
With 24/7 access to on-demand financial education learning and special savings accounts for 16-23 year olds, MSGCU is sure to achieve its goals.
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Pictured left to right: Jeffrey Hopson (Assistant Vice President of Retail Operations), Mayor Ethan Baker, Ann Jones (Vice President of Marketing and Business Development), Margie Baldwin, Ed.D. (Director of Business Development and Community Relations), and Tara Tomcsik-Husak (President and CEO, Troy Chamber of Commerce) Sean Roderick brings years of experience editing copy and providing constructive feedback on complex corporate financial documents. His main areas of expertise include e-commerce, corporate investments and consumer finance studies. Helping others get relevant advice to improve their personal finances is his passion, and Sean firmly believes that everyone, regardless of their current credit rating, can benefit from expanding their financial knowledge.
Lillian brings more than 30 years of editorial and journalistic experience, having written and edited for major news organizations, including The Atlanta Journal-Constitution and the New York Times. A former business writer and business desk editor, Lillian ensures that all content equips readers with financial literacy.
Experts share their tips and advice, with the goal of helping subprime consumers. Our articles follow strict editorial guidelines.
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Mission: Michigan Schools and Government Credit Union (MSGCU) provides comprehensive banking services to residents of the state. The credit union focuses on supporting first responders and improving financial literacy in the community. In recognition of its social and humanitarian outreach, MSGCU is recognized with an Editor’s Choice Award.
Michigan School and Government Credit Union (MSGCU) was founded 66 years ago in a house in Fraser, Michigan by a small group of educators. The credit union grew from there and opened its membership to government officials.
After moving from the House of Fraser to its permanent home in Macomb County, MSGCU expanded into the Metro Detroit area, including Oakland and Wayne counties and now serves all of Michigan. Although some may assume that they must be affiliated with a school or government agency to join, this is not true.
Anyone who currently lives, works, worships or attends school in Michigan can open an account. MSGCU has maintained strong ties to the community through financial education in schools, support for first responders and philanthropic efforts.
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MSGCU currently has 137,000 members, and 17 branches, which will soon grow to 20 branches. And with such huge growth, it has maintained 95% member satisfaction for over two decades.
In its annual member survey, MSGCU reports that more than 40% of members indicate that they joined because a friend, family member or team member referred them.
And in recognition of her work with access to credit, financial literacy resources and giving back to communities, we are proud to honor MSGCU.
One of MSGCU’s main focuses is serving the community through financial education, with most of that effort directed toward students and school communities.
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MSGCU Vice President of Marketing and Business Development Ann Jones said the credit union is very committed to working with high school students and has developed a number of tools to help prepare them for adult life. One such tool is the Achieve Student debit account, which has cost protection to help 16- to 23-year-olds learn how to be financially responsible. Before opening that account, students are encouraged to go through MSGCU’s Getting Started with Money workshop to make sure they are trained to the best of their ability.
“We get a lot of input from that,” said Jeff Hopson, vice president of business services at MSGCU. He noted that after students go through the workshops, it actually gives them an advantage when they open an account. “We feel they are more educated when they walk into a branch and sit down with one of our experts.”
Another benefit of the Achieve Student Debit Account is that students can choose the Roll Up The Change feature on their debit card, which allows them to take the change left over from a purchase and put it into a savings account sit. Two out of three students take advantage of this, and most save an average of $17 to $20 annually.
MSGCU also brings financial education to the classrooms of many local schools. Students also have the opportunity to participate in MSGCU’s Reality Show events, where they can experience real financial scenarios and then meet with a financial advisor to review their expenses and see if they were able to stay within their monthly budget.
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For those looking to buy real estate, MSGCU offers home buying workshops led by the credit union’s mortgage team. Workshops are organized to educate potential first-time home buyers on many basics such as budgeting, pre-approval for loans, understanding market conditions and how to evaluate.
In addition, MSGCU offers online support through its interactive financial education platform, where audiences can find a number of resources, including financial lectures, workshop publications, in-class and virtual programs, one-on-one support and a financial blog.
MSGCU is a strong supporter of first responders in the police, fire, military or medical fields, and provides assistance in many ways, including charitable and financial products.
The credit union offers an interest-free loan to first responders to help them with their financial needs such as the equipment and protective gear they need to do their jobs. Loans are available up to $1,000 and repayment terms can be extended up to 12 months. Learn more about them on this page.
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Hopson said the loan is an easy way for first responders to get needed equipment through multiple paychecks without being charged. “I think it’s a great thing that we have to offer.”
To apply, first responders just need to visit an MSGCU branch and bring proof of their employment or volunteer affiliation.
MSGCU offers discounts to members who wish to refinance their auto rates through the Auto Rate Promise Program. The program allows members to apply for a rate reduction of 0.25% or the lowest possible rate when refinancing a non-MSGCU auto loan.
People with good credit can get the most out of an Auto Rate Pledge and may find that they will not only receive significant reductions on their rates, but also on their monthly payments. The program also has no application fees, and those interested can learn more here.
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“Since that program has been available, we’ve saved about $3 million over the last two and a half years,” Hopson said.
An important part of MSGCU’s community outreach is done through its philanthropic work. The credit union makes many contributions throughout the year, donating time and money to raise awareness about important issues that affect everyone who lives in the state of Michigan.
The credit union recently donated school library supplies to fill low inventory on library shelves because books were not returned during the pandemic. This year, MSGCU awarded $69,000 to 92 local elementary school libraries to support the purchase of essential books, including books to support youth education about diversity and inclusion.
MSGCU has an annual program that invites teachers to submit their plans for classroom projects in need of financial support. The program supports many innovative teaching ideas for schools with limited budgets. After MSGCU collects nominations, its membership base selects the best ideas and MSGCU funds
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